The Dispute Resolution Commission wants to provide mediators with the information, resources and guidance they need to conduct themselves ethically and in accordance with program rules and the Standards of Professional Conduct for Mediators. To that end, the Commission:
- Promptly notifies mediators by email of policy and rule changes
- Mandates continuing mediator education (CME) hours annually as part of the certification renewal process. Superior (MSC) and district (FFS) mediators are required to complete and report two (2) hours of CME annually.
- Distributes a newsletter and maintains a website where information can be found, including information about ethics and CME opportunities.
- Offers mediators an opportunity to seek guidance on ethical and rule interpretation questions through its Advisory Opinion Policy. Mediators may contact the Commission's office to seek advice from staff to seek a formal, written opinion from the Commission.
The Commission takes very seriously its responsibilities to regulate and to protect the public seriously. To that end, the Supreme Court, upon the recommendation of the Commission, has adopted Standards of Professional Conduct for Mediators and rules for enforcement of these Standards.
Standards of Professional Conduct for Mediators
These standards are promulgated by the Supreme Court under subsection 7A-38.2(a) of the General Statutes of North Carolina.
Advertising Policy for Mediators
Dispute Resolution Commission Advertising Policy.
DRC Advisory Opinions and Policy
To provide guidance to mediators.
Observation Policy for Certification Applicants
Requirements for Observer Conduct