Information and Training
eCourts Services - Now Live in Mecklenburg
- ** Scheduled Maintenance (Intermittent Availability): **
- Enterprise Justice (Odyssey), Portal, File & Serve, eWarrants - Tuesday, 11/28, 8:00 p.m. - Midnight
- Mecklenburg County eCourts are NOW LIVE
- eFiling (File & Serve) - Required for attorneys
- Portal - search for case information or court dates, make payments
- Guide & File - guided interviews to prepare court documents, eFiling is available for certain case types.
- Case types available | Training materials | Guide & File Support
- Online Requests for Dismissal or Speeding Reduction of Traffic Citations Launches in Guide & File for eCourts Pilot Counties - May 1, 2023. View the public user guide. (Not available in Mecklenburg)
- Mecklenburg eCourts Calendars - Civil Calendars | Criminal Calendars
- eDiscovery - eDiscovery Defense Counsel Reference Guide | Defense Counsel Training Video
- FAQs for Attorneys – a “living” document that will be updated by the NCAOC with additional questions and clarifications: eFiling, Portal, Condemnation, Court Procedures, eDiscovery, and Reports and Information Sharing.
- eFiling Recommended System Requirements
- Supreme Court Approves Amendments to Rule 5 and Rule 5.1 of the General Rules of Practice for Superior and District Courts - February 1, 2023
- Supreme Court Adopts Electronic-Filing Rules for the Implementation of eCourts (April 2021) and OGC Memo regarding the amendments to the General Rules of Practice (May 2021)
- Wireless Guest Access Instructions (NEW September 2023)
Local eCourts Policies and Procedures
- This is where Mecklenburg County specific court operations policies and procedures related to eCourts will be posted. Stay tuned!
Questions / Feedback
- Attorneys who are experiencing issues or need technical support with eFiling may contact Tyler Technologies through chat, email, or by phone. Information is provided at this link: Submit a request – eFile (zendesk.com)
- Attorneys who are experiencing issues with Portal or their elevated access may contact NCAOC via email at firstname.lastname@example.org.
- For questions relating to case information or documents in court files, please contact the clerk of superior court in the county where the case is located.
- Questions and comments about the Judicial Branch’s statewide eCourts project may be submitted to eCourts@nccourts.org.
- Information about the statewide project may be found at NCcourts.gov/eCourts.