Mecklenburg County eCourts Information

Find information, training, policies, and procedures related to eCourts for Mecklenburg County.

Mecklenburg County eCourts Services are NOW AVAILABLE

Weddings will be conducted by appointment only Monday through Friday, from 2:00 until 4:30 p.m. at the Mecklenburg County Courthouse. Appointments must be made online by clicking here to confirm.

The Mecklenburg County Clerk of Superior Court Office is open to the public between the hours of 9:00 a.m. and 5:00 p.m., Monday through Friday. Access to public records is available onsite at the courthouse during operational hours. Starting October 9, to electronically access public case information, court dates, or retrieve copies of court documents, click onto Portal, a convenient eCourts information system, that makes accessing public records quick and convenient. If you are seeking a document filed prior to October 9, 2023, and it cannot be found on Portal, requests for electronic copies of criminal, civil, or estate documents may be obtained by sending an email request to the following Clerk Division. Please include the type of record request, party name(s), and the file number if known.

To access Criminal files, email Mecklenburg.Criminal@nccourts.org
To access Civil files, email Mecklenburg.Civil@nccourts.org
To access Estate files, email Mecklenburg.Estates@nccourts.org

Information and Training

eCourts Services - Now Live in Mecklenburg

** Scheduled Maintenance (Intermittent Availability): **
- Enterprise Justice (Odyssey), Portal, File & Serve, eWarrants - Tuesday, 11/28, 8:00 p.m. - Midnight
Mecklenburg County eCourts are NOW LIVE
- Mecklenburg County eCourts Transition Process and Go-Live Timeline
eFiling (File & Serve) - Required for attorneys
Portal - search for case information or court dates, make payments
- Judicial Branch Expands Elevated Access for Private Counsel in eCourts
- Portal Overview Guide | Advanced User Guide | Elevated Access Info | Portal training videos and materials
Guide & File - guided interviews to prepare court documents, eFiling is available for certain case types.
- Case types available | Training materials | Guide & File Support
- Online Requests for Dismissal or Speeding Reduction of Traffic Citations Launches in Guide & File for eCourts Pilot Counties - May 1, 2023. View the public user guide. (Not available in Mecklenburg)
Mecklenburg eCourts Calendars - Civil Calendars | Criminal Calendars
eDiscovery - eDiscovery Defense Counsel Reference Guide | Defense Counsel Training Video
FAQs for Attorneys – a “living” document that will be updated by the NCAOC with additional questions and clarifications: eFiling, Portal, Condemnation, Court Procedures, eDiscovery, and Reports and Information Sharing.
eFiling Recommended System Requirements
Supreme Court Approves Amendments to Rule 5 and Rule 5.1 of the General Rules of Practice for Superior and District Courts - February 1, 2023
Supreme Court Adopts Electronic-Filing Rules for the Implementation of eCourts (April 2021) and OGC Memo regarding the amendments to the General Rules of Practice (May 2021)
Wireless Guest Access Instructions (NEW September 2023)

Local eCourts Policies and Procedures

This is where Mecklenburg County specific court operations policies and procedures related to eCourts will be posted. Stay tuned!

Questions / Feedback

Attorneys who are experiencing issues or need technical support with eFiling may contact Tyler Technologies through chat, email, or by phone. Information is provided at this link: Submit a request – eFile (zendesk.com)
Attorneys who are experiencing issues with Portal or their elevated access may contact NCAOC via email at ecourts@nccourts.org.
For questions relating to case information or documents in court files, please contact the clerk of superior court in the county where the case is located.
Questions and comments about the Judicial Branch’s statewide eCourts project may be submitted to eCourts@nccourts.org.
Information about the statewide project may be found at NCcourts.gov/eCourts.